Trusted Salesforce Service Cloud Experts Empowering Scalable Models
Our Salesforce service cloud implementation empowers enterprises to transform customer support into a proactive, scalable, and intelligent experience. With over 23 years of excellence, OrangeMantra is a recognized technology leader in the Indian IT sector, known for delivering impactful CRM solutions and helping businesses maximize ROI from their digital space. We assist companies in upscaling their businesses through the implementation of service cloud salesforce.
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150+
Mobile App Experts
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500+
Awards & Recognitions
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90%
Improved ROI
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95%
Customer Satisfaction
Trusted by Industry Leaders Who Value Exceptional Service Delivery
What is Salesforce Service Cloud Implementation and Why It Matters?
Salesforce Service Cloud Implementation is the strategic setup, customization, and deployment of Salesforce's customer service platform tailored to your unique business workflows and integration needs. It empowers organizations to deliver faster resolutions, automate repetitive tasks, enable intelligent case routing, and drive customer satisfaction at scale through AI and analytics.

Our Core Salesforce Service Cloud Services Designed to Deliver Business Impact
From building strategies to the execution of the projects, we cover every business need to streamline your internal operations.
End-to-End Salesforce Service Cloud Implementation
Full-cycle service including planning, design, deployment, and support tailored to your business needs.
Industry-Specific Service Cloud Customization
Specialized configurations for healthcare, SaaS, retail, finance, and more.
AI-Driven Automation Setup
Deploy intelligent automation with Einstein Bots, predictive analytics, and auto-routing.
Integration with Third-Party Systems
Secure and seamless integrations with EHR, ERP, telephony, and legacy systems.
User Training and Change Management
Role-based training and onboarding programs to drive successful user adoption.
Ongoing Optimization and Support
Performance monitoring, upgrades, and continuous improvements post-deployment.
Our Success Stories
Revealing Our Expertise to Attain Success using Managed Cloud Hosting Services!
How Salesforce Service Cloud Implementation Services Help You Grow Your Business?
Our team of experts knows the right implementation of the Salesforce service cloud consulting services that align with your project requirements.
Rapid Go-Live with Measurable Results
Our proprietary 'Rapid Results' methodology ensures deployment within 8 weeks, delivering quicker ROI and faster user adoption.
Customized to Your Industry-Specific Needs
Whether SaaS, healthcare, or eCommerce—we tailor every setup for niche processes like subscription management or EHR integration.
AI-Powered Automation for Reduced Costs
Deploy Einstein Bots and intelligent workflows to cut down response time and automate routine service tasks.
Improved Agent Productivity
Equip support teams with a unified interface, smart knowledge base, and real-time customer insights.
Enhanced Customer Retention and Loyalty
Deliver proactive, personalized support that keeps your customers engaged and coming back.
Seamless Integration with Existing Systems
We connect Service Cloud with your CRMs, telephony, ERP, and analytics tools to ensure frictionless operations.
Enterprise-Grade Tech Stack for Tailored Salesforce Service Cloud Solutions
Our trending tech stack helps us deliver scalable, robust, and future-proof service implementations.
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Database
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PostgreSQL
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MySQL
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MongoDB
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Oracle DB
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Tools
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Salesforce Lightning
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Salesforce Einstein Bots
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JIRA
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MuleSoft
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Methodologies
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Agile Scrum
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DevOps CI/CD
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Test-Driven Development
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Operating System
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Windows Server
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Linux (Ubuntu/CentOS)
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Salesforce Platform OS
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macOS
Solving Unique Customer Service Challenges Across Industries
OrangeMantra has helped businesses across industries build scalable, intelligent, and ROI-driven support ecosystems.
Our Process for Seamless Salesforce Service Cloud Implementation
We follow a stringent process for seamless service cloud implementation services for salesforce projects.
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Analyse
We audit your current support structure and identify transformation opportunities.
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Design
Design the ideal Service Cloud architecture aligned to your business needs.
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Implement
Configure, customize, and integrate the solution with precision.
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Testing
Rigorously validate the implementation to ensure stability and usability.
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Support
Provide post-go-live monitoring, training, and system optimizations.
Empower Your Support Teams and Win Customer Loyalty with Our Salesforce Experts
Why Choose OrangeMantra as Your Tech Partner?
We go beyond technology to deliver results that matter to your business. Our experts exactly know the market trends and act accordingly after having an overall understanding of the projects we come across.