Break down silos and bring your teams together with AI-driven service delivery that resolves issues faster and helps your people get more done—without the back-and-forth.
IT Service Management (ITSM)
HR Service Automation
Facilities & Workplace Services
Finance & Procurement Helpdesk
AI-Powered Service Analytics
End-to-End ESM Platform Implementation
Imagine running a relay race where every runner uses a different track and no one knows when to pass the baton. That’s how most enterprises manage internal services today—disconnected systems, delayed responses, and zero visibility.
With OrangeMantra’s ESM platform, all service teams work from the same playbook. As a forward-looking enterprise service management company, we use AI automation to bridge the gaps, accelerate delivery, and free teams from repetitive grunt work—so they can actually focus on what matters.
As ServiceNow Partners, we've supported over 120 enterprise automation rollouts, using AI to streamline workflows across IT, HR, and operations for faster service delivery and measurable efficiency gains.
We transform fragmented service operations into AI-powered, unified experiences that drive productivity and compliance.
Modernize IT helpdesks with AI chatbots & automation
Automate employee onboarding/offboarding & queries
IoT-enabled workplace service portal
AI-driven procurement & invoice issue resolution
Unified dashboard for cross-functional SLAs
End-to-end platform deployment & change management
A major healthcare provider struggled with manual HR and facilities processes that delayed nurse onboarding by up to three weeks—putting patient care at risk. OrangeMantra streamlined 22 critical services by automating workflows through a unified platform. The result: nurse hiring accelerated by 14 days, and employee satisfaction soared to 90%.
We integrate best-in-class tools for seamless, secure service delivery.
ServiceNow
Jira Service Management
IBM Watson
ServiceNow Predictive AI
PTC ThingWorx
Siemens MindSphere
Power BI
Tableau
Palo Alto Prisma
Okta
GitHub Actions
Jenkins
We deliver measurable operational transformation through leading enterprise management services.
Targeted fixes for chronic service management pain points from a results-driven enterprise service management company.
One unified portal that consolidates all employee service requests across departments.
Intelligent chatbots resolve up to 40% of routine queries instantly without human intervention.
IoT-enabled sensors automatically detect issues and generate maintenance tickets before failures occur.
Machine learning algorithms prioritize and route critical issues to the right teams in real time.
Continuously monitor and compare service performance metrics across departments and locations.
Automatically track, document, and enforce SOX and GDPR compliance through embedded workflows.
We design platforms that align with your industry’s compliance standards, operational complexity, and growth demands—ensuring every service function runs with precision and agility.
Proven methodology from an experienced enterprise service management company with 120+ successful projects.
Process mining to identify bottlenecks
Future-state service design workshops
Low-code configuration & integrations
ML models for predictive resolution
Role-based training programs
Quarterly ROI reviews
Stop the service delivery chaos – Get Your Free ESM Assessment
As a leading enterprise service management company, we combine platform expertise with deep change management capability.
Ready to transform your service delivery?
