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Software Ecosystem for Efficiently Managing Education Services in South Africa

Overview

Our client, is one of the most prestigious education service provider in South Africa.
They need a platform to administer all their daily routines in a simple manner through a comprehensive yet engaging learning management system. The client had to manage job applications, scholarship applications, events participation requests, student exchange program participation requests, etc. They need a technology partner like OrangeMantra to assist them in this crucial venture.

Industry

Technology

Services

LMS/Communities/Products, Mobile Apps

Our Process

A team of business analysts, software development consultants, and education industry experts worked together to precisely understand the client’s requirements. The team also analyzed the competitors in the same domain and created a workflow for the proposed system. First, we helped them to eliminate issues to ease and access education-related activities. The software system comprises multiple independent but interconnected solutions, including a mobile app for students and job seekers, a web solution for institutes associated with the client’s business, a web-based platform for educational institutions.

1
Assessment & Planning

We started with analysis of the client project requirements and business goals. Developed a detailed project plan, defining objectives, timelines, and resource requirements.

2
System Design

Next, design the system architecture, focusing on scalability, flexibility, and compatibility with client existing process. Build wireframes and prototypes for user interface design.

3
Development

Once design is approved, begin development and conducted thorough testing, including unit testing, integration testing, and user acceptance testing, to eliminate issues.

4
Real-Time Support

Our team provided post-implementation support to keep a check on the project’s success against desired goals. Gather feedback to make necessary adjustments as required.

The Problem

The main challenge for the client was to manage students, institutions, companies, and funding using traditional methods. The organization had to manage job applications, scholarship applications, events participation requests, student exchange program participation requests, etc. It was exceedingly difficult to manage all these processes without a software infrastructure. The client was also facing a problem to generate analysis reports for students, institutions, companies, and funding providers. All these factors together created roadblocks for the client’s business expansion plans.

Our Role

  • Assessment & Planning
  • System Design
  • Development
  • Real-Time Support

Project Challenges

1.Complex Data

The real challenge was to manage and merge large volume of complex data of students from disparate sources into a centralized system without compromising accuracy and authenticity.

2.User Adoption

Ensuring that end-users, including administrative staff, faculty, and other stakeholders, effectively adopt and utilize the new system.

Results

Currently, the client using all specific modules including student, job seekers, trainers, staff along with a web platform to communicate efficiently. The client was able to significantly improve operational efficiency and client satisfaction. They have eliminated all manual work and have become a paperless campus by managing all work using learning management software. Students and job seekers alike liked the client’s transformation. Business revenue grew by 35% following the deployment. ROI was higher than what the client had estimated.

1.Efficiency Gains

The automated system efficiently reduced the time and effort needed for data entry, processing, and retrieval.

2.Error Reduction

Automation resulted into major drop in data errors, enhancing the overall accuracy and reliability of student records.

3.Improved Collaboration

The centralized system supported better collaboration among multiple departments, as all stakeholders had real-time information.

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