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Development of a Data Analytics Dashboard Solution for Ecom Express

Overview

Our client, Ecom Express is one of the reputed logistic brand in India. To enable streamlined and smooth order picking and delivery operation, the company needed a data analytics dashboard. This helps them to process large datasets to drive crucial insights. This would facilitate more efficient resource allocation and decision-making in the company’s logistic businesses. However, the client’s constant expansion, leading to numerous data mismatches. They hired OrangeMantra, an experienced provider of dashboard solutions. By teaming up, Ecom Express were able to access an advanced data analytics platform to automate backend work. The solution was a powerful combination of big data technology with supply chain management. The company leveraged our expertise, to gain unified, real-time insights into millions of shipment records.

Industry

Transportation

Services

eCommerce Solutions

Our Process

The OrangeMantra team of developers, and testers connected with Ecom Express team to gather client’s business and technical needs. Next, we provided a detailed roadmap for solution development. After its approval by our client’s decision makers, our team set to work, improving, building on, and testing the data analytics solution. We started by building and analyzing our client’s data lake for collecting, accumulating, and storing inventory records. The metrics gathered ranged from business and sales data to technical information.

1
Conceptualization

Regular sessions with stakeholders were performed to identify business goals and desired analytics metrics. Analysis of existing data sources and additional data integration requirements.

2
Design

Collaboration with client on design elements was done to build an engaging and user-friendly dashboard interface. Incorporation of key performance indicators (KPIs) and appealing visualizations.

3
Development

Creation of functionality to forecast demand, estimate delivery times, and identify potential issues was the next step. Iterative testing for the refinement of models and achieve accuracy was performed.

4
Deployment

Rigorous testing of data relevancy, accuracy, dashboard operations, were performed. Gradual deployment with continuous monitoring was done for addressing issues or optimizations.

Our Role

  • Conceptualization
  • Design
  • Development
  • Deployment

Project Challenges

1.Data Integration Complexity

Integration of data from multiple sources, such as GPS devices, and warehouse management systems, was a real challenge in terms of data format, structure, and real-time analytics.

2.Legacy System Compatibility

Compatibility issues was challenging when it come to the seamless integration with the existing legacy systems. Ensuring the new dashboard could interact effectively with older systems required careful consideration.

Results

Our vast expertise in building dashboard solutions enabled us to provide top-quality services to a leading logistics brand. Though the technology behind our client’s operations has already put them in a prime position by improving the business operation and supply chains. Our contribution will help our client to fine-tune business processes, extract data insights, and save money that would otherwise be wasted on manual business operations. The logistic company has been able to leverage its vast amounts of data effectively and gain more data visibility.

1.Improved Visibility and Decision-Making

Real-time tracking led to enhanced visibility into logistics operations. Proactive decision-making keeping actionable insights resulted in elimination of delays and enhanced efficiency.

2.Cost Savings

Detailed cost analysis supported the identification of cost-saving opportunities. With route planning and resource allocation, the overall operational cost was reduced significantly.

3.Enhanced Customer Satisfaction

Fast delivery times and reduced order fulfillment delays was a real advantage building positive impact on customers. Transparent communication with customers regarding shipment status boosted business trust.

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