For every big, medium to small-scale business, leads are the whole and sole of the enterprise. Leads are the potential customers who showcase interest in business products/services and need to be converted. There is a major difference between generating and converting possible leads for the business. At this juncture, a technically enabled Lead Management System can help you track, measure, analyze, know the source, and helps you take desired action to witness possible lead conversion.
Empowers the sales reps to improve their performance and follow-up with the prospects in a timely and effective manner. Houses the key data that the team needs to track leads and categorize them through various stages of the customer journey. Enables the identification of lucrative customer segments and distinguish between qualified and unqualified leads. Facilitates speedy and accurate financial reporting so that the sales team can focus more on the core task of closing deals for the business. Predictive data analytics help the business formulate strategies and campaigns to prepare for booms or dips in the sales volume. We at OrangeMantra assist you in efficiently manage the sheer number of retail business leads and get them converted. Our team of experts are proficient to create a feature-rich, robust, and intuitive retail Lead Management System for your enterprise to nurture and manage leads from various sources. With our lead management system software and over the top technical support, you scale up your business high by capturing leads from multiple sources.
A lead management system enables the tracking of all the relevant information about your CRM leads. Beyond giving useful information, it also offers a clear picture of where a lead came from along with relevant and actionable insights that the sales team can act on. From speeding up the conversion of leads to cutting down lead leakage to zero, eliminating wastage of time on junk leads, and more, there is much that an LMS can do for your retail business.
Crack deals faster with a personalized outreach strategy. Get detailed information about the customers and give a personal touch to your follow-ups. With extensive information at your fingertips, nurture cold leads, manage potential prospects, and convert more leads into deals.
Automate the distribution of your leads by customizing workflows and assigning leads to the sales team based on the products, locations, and departments. Allocate the leads on the basis of the agent’s availability and streamline the lead flow to ensure that no lead is missed.
Map the entire lead management process for your retail business, right from capture till conversion!