We offer Salesforce integration services with SAP Commerce Cloud to help you better serve your customers. The integration streamlines your operations right from buying your products on the eCommerce platform and to availing after-sales services on the CRM.
Two-way Real-time data sync
Automated order management
Unified customer insights
Deeper marketing capabilities
Improved Customer service
By offering SAP and Salesforce Custom Integration solutions we aim to create specialized and smooth connections between both of your platforms. This leads to faster bilateral data exchange for higher business efficiency and customer experience.
Over the past 23+ years, we have made a name for offering world-class IT solutions especially for eCommerce businesses, which is also reflected in our clientele.
Tech experts
Awards & Recognitions
Error reduction rate
Increased ROI
Our IT solutions have contributed to the success of business operating on varying scales.
When you integrate your Salesforce with SAP Commerce Cloud, it is essentially connecting your CRM capabilities with your e-commerce platform. It leads to automated data exchange between the two platforms, so no manual intervention is required. This saves time while minimizing errors.
Further, real-time data exchange leads to better customer management and well-aligned processes. The customer information is shared across departments so that their journey and behaviors can be tracked better to deliver a personalized experience that wins loyalty.
Additionally, custom integration ensures consistency across platforms and accommodative of the growing needs of a scaling business.
SAP and Salesforce integration bring an array of business benefit by filling gap and facilitating deeper collaboration
The customer, order, and product information are shared in real-time across Salesforce and SAP Commerce Cloud platforms. This keeps departments on the same page.
The instant a customer places an order, the details are shared in CRM for relevant departments with minimum manual work and better order accuracy.
Your marketing and sales team will have exhaustive customer profiles to support their personalized marketing efforts and better customer interactions.
With the marketing team having a unified view of end-to-end customer journey, they run better targeted campaigns in Salesforce Marketing Cloud.
Nothing annoys an infuriated customer more than repeating his issues to the customer service executive. Avoid this with custom integration service.
Custom integration can also be used to set up custom workflows, such as alerts for abandoned carts or high-value purchases, bring automation.
A global retail company integrated was facing challenges in synchronizing their marketing, customer services and eCommerce efforts. This was not only bringing down their productivity but also effecting the customer experience. As a solution, they resorted to choosing custom integration for SAP Commerce Cloud with Salesforce Service and Marketing Clouds. The integration created a unified customer insight helping them improve their offerings and customer engagement which led to increasing retention by 20%.
A technology firm was facing issues due to manual data entry and disconnected systems. This was causing delays, errors, and inefficiencies in order processing. Their existing pre-built integration system was not performing up to the mark. Hence, they went on for Salesforce integration services with Sap Commerce Cloud. This way they ensured that orders were updated in real-time, which reduced the processing time and brought accuracy in order handling.
There are many ways to achieve SAP and Salesforce integration. However, the sophistication and convenience that custom integration business is outrightly unmatched.
Custom integration brings precision in data mapping. Thus, the data fields between Salesforce and SAP Commerce Cloud achieve meaningful data exchange.
Unlike pre-built integrations which may be one-directional, custom integration ensures data updates in both directions and is consistent across systems.
With custom integration, you have the option to create custom automated workflows. This means, workflow gets triggered for specific tasks.
Custom integrations implement security measures that are aligned to our business process and ensure compliance with industry standards.
You get deep insights and custom reports by integrating e-commerce data with Salesforce’s analytics tools and power your business performance.
We make sure that the integration is simple with a user-friendly interface so that it has easy access to any information they need to access.
Having delivered exceptional results for business in various sectors, our prospects reach leading industries across the spectrum.
We have a well-defined and refined process developed with easy successful projects. Here is the step-by-step breakdown.
We start by understanding your integration needs
Then, we design a custom strategy for the needed integration.
Using best practices and advanced technologies, our team developed the solution.
The solution is tested for functionality and validated for data accuracy.
The tested solution is launched, ensuring minimal disruption.
Our team provides ongoing support to ensure top performance
Over the past two decades, our custom solutions have been empowering businesses to achieve their coveted goals.
