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Trusted Salesforce Service Cloud Experts Empowering Scalable Models

Our Salesforce service cloud implementation empowers enterprises to transform customer support into a proactive, scalable, and intelligent experience. With over 23 years of excellence, OrangeMantra is a recognized technology leader in the Indian IT sector, known for delivering impactful CRM solutions and helping businesses maximize ROI from their digital space. We assist companies in upscaling their businesses through the implementation of service cloud salesforce.

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    150+

    Mobile App Experts 

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    500+

    Awards & Recognitions 

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    90%

    Improved ROI

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    95%

    Customer Satisfaction

Trusted by Industry Leaders Who Value Exceptional Service Delivery

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What is Salesforce Service Cloud Implementation and Why It Matters?

Salesforce Service Cloud Implementation is the strategic setup, customization, and deployment of Salesforce's customer service platform tailored to your unique business workflows and integration needs. It empowers organizations to deliver faster resolutions, automate repetitive tasks, enable intelligent case routing, and drive customer satisfaction at scale through AI and analytics.

Salesforce Service Cloud

Our Core Salesforce Service Cloud Services Designed to Deliver Business Impact

From building strategies to the execution of the projects, we cover every business need to streamline your internal operations.

End-to-End Salesforce Service Cloud Implementation

End-to-End Salesforce Service Cloud Implementation

Full-cycle service including planning, design, deployment, and support tailored to your business needs.

Industry-Specific Service Cloud Customization

Industry-Specific Service Cloud Customization

Specialized configurations for healthcare, SaaS, retail, finance, and more.

AI-Driven Automation Setup

AI-Driven Automation Setup

Deploy intelligent automation with Einstein Bots, predictive analytics, and auto-routing.

Integration with Third-Party Systems

Integration with Third-Party Systems

Secure and seamless integrations with EHR, ERP, telephony, and legacy systems.

User Training and Change Management

User Training and Change Management

Role-based training and onboarding programs to drive successful user adoption.

Ongoing Optimization and Support

Ongoing Optimization and Support

Performance monitoring, upgrades, and continuous improvements post-deployment.

Our Success Stories

Revealing Our Expertise to Attain Success using Managed Cloud Hosting Services!

Solving Real Problems with Smart Service Cloud Implementation Boosting Support Efficiency for a SaaS Provider

We implemented a subscription-focused Service Cloud system that reduced resolution time by 45% and improved NPS.

Transforming eCommerce

Transforming Patient Engagement for a Healthcare Firm

Integrated Service Cloud with their EHR to enable faster query handling and 30% higher patient satisfaction.

Corporate Finance

How Salesforce Service Cloud Implementation Services Help You Grow Your Business?

Our team of experts knows the right implementation of the Salesforce service cloud consulting services that align with your project requirements.

Rapid Go-Live with Measurable Results

Rapid Go-Live with Measurable Results

Our proprietary 'Rapid Results' methodology ensures deployment within 8 weeks, delivering quicker ROI and faster user adoption.

Customized to Your Industry-Specific Needs

Customized to Your Industry-Specific Needs

Whether SaaS, healthcare, or eCommerce—we tailor every setup for niche processes like subscription management or EHR integration.

AI-Powered Automation for Reduced Costs

AI-Powered Automation for Reduced Costs

Deploy Einstein Bots and intelligent workflows to cut down response time and automate routine service tasks.

Improved Agent Productivity

Improved Agent Productivity

Equip support teams with a unified interface, smart knowledge base, and real-time customer insights.

Enhanced Customer Retention and Loyalty

Enhanced Customer Retention and Loyalty

Deliver proactive, personalized support that keeps your customers engaged and coming back.

Seamless Integration with Existing Systems

Seamless Integration with Existing Systems

We connect Service Cloud with your CRMs, telephony, ERP, and analytics tools to ensure frictionless operations.

Enterprise-Grade Tech Stack for Tailored Salesforce Service Cloud Solutions

Our trending tech stack helps us deliver scalable, robust, and future-proof service implementations.

  • Database

  • Technoloigies PostgreSQL
  • Technoloigies MySQL
  • Technoloigies MongoDB
  • Technoloigies Oracle DB
  • Tools

  • Technoloigies Salesforce Lightning
  • Technoloigies Salesforce Einstein Bots
  • Technoloigies JIRA
  • Technoloigies MuleSoft
  • Methodologies

  • Technoloigies Agile Scrum
  • Technoloigies DevOps CI/CD
  • Technoloigies Test-Driven Development
  • Operating System

  • Technoloigies Windows Server
  • Technoloigies Linux (Ubuntu/CentOS)
  • Technoloigies Salesforce Platform OS
  • Technoloigies macOS 

Solving Unique Customer Service Challenges Across Industries

OrangeMantra has helped businesses across industries build scalable, intelligent, and ROI-driven support ecosystems.

Our Process for Seamless Salesforce Service Cloud Implementation

We follow a stringent process for seamless service cloud implementation services for salesforce projects.

  • Analyse

    Analyse

    We audit your current support structure and identify transformation opportunities.

  • Design

    Design

    Design the ideal Service Cloud architecture aligned to your business needs.

  • Implement

    Implement

    Configure, customize, and integrate the solution with precision.

  • Testing

    Testing

    Rigorously validate the implementation to ensure stability and usability.

  •  Support

    Support

    Provide post-go-live monitoring, training, and system optimizations.

Empower Your Support Teams and Win Customer Loyalty with Our Salesforce Experts

Why Choose OrangeMantra as Your Tech Partner?

We go beyond technology to deliver results that matter to your business. Our experts exactly know the market trends and act accordingly after having an overall understanding of the projects we come across.

How Our Clients Feel About Us!

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Frequently Asked Question

Our Rapid Results methodology delivers a fully functional implementation in as little as 8 weeks.

Yes, we specialize in seamless integrations with ERP, telephony, EHR, and legacy systems.

We offer ongoing support, training, performance optimization, and upgrades.

Elevate Your Customer Experience with Our Salesforce Experts