Great work starts with a great work environment and our solutions help you create the workplace into a great experience.
Workplace Automation
Employee Self-Service Portal
Advanced IT Asset Management
AI-Powered Service Requests
Personalized Service Delivery
Our wide suite of solutions is specially designed for automation of workplace operations and along with smooth facility management that automates maintenance, handles service requests, and facilitates real-time tracking for better decision-making. Our delivery service aims to fulfill overall employee satisfaction.
At OrangeMantra we integrate various workplace functions, and we constantly aim to improve employee experiences. Having 23+ years of experience in utilizing the latest technological innovations, we are your reliable partner for every solution.
Client Retention Rate
Increase in Operational Efficiency
Boost in Employee Productivity
Faster Incident Resolution
You can be certain that we deliver solutions that will continue to grow with your business and with any changing workloads. And backed by years of experience in exceptional technical knowledge and skills our experts provide unmatched ServiceNow workplace service delivery. You are fully taken care of as our services cover the full automation of workplace operations.
Smooth workflows that brings more creativity and collaboration and maybe a bit more fun!
Intuitive self-service portals for employees to raise IT service requests. Get instant for any problems. No more waiting to search for answers regarding any common IT problems or access troubleshooting guides, FAQs, and knowledge articles.
Keep a closed eye on all valuable assets and equipment of the workplace with RFID tags or barcode scanning systems linked to a centralized database. Monitor assets and automate asset tracking to prevent loss and misplacements
Integration of asset management with IT service processes through WSD for the hardware and software to be tracked. It's possible to even track warranties and licenses, ensuring compliance and minimizing downtime.
Centralized knowledge management systems for employees reduce the burden on IT support teams and employees can independently resolve issues. Improved self-service options leading to more employee satisfaction and efficiency.
Quick integration of all the IT services possible with WSD solutions where network management, IT infrastructure, security systems, and software solutions are merged and automation of system updates, security patches, and backups.
Keeping vulnerabilities in check, WSD solutions that enable automation which maintains consistent security protocols be it regular patching, monitoring, and compliance checks. Potential threats are detected in real time.
This is how our WSD ServiceNow solutions have shown remarkable results to clients.
An MNC had faced challenges with multiple issues regarding employee onboarding, facility requests, and service fulfillment. We intervened and provided them with WSD solutions that included self-service portals, automated workflows for HR processes, and made facility management easy to handle. With this the company was able to see growth in the onboarding times and saw more employee satisfaction.
A property management firm had encountered difficulties in managing multiple portfolios of properties and were not able to address the maintenance needs within their portfolio. But when we provided our WSD solutions the firm saw remarkable improvements in asset management, reduced facility downtime, and higher tenant satisfaction. All made possible through automated scheduling, precise asset tracking, and real-time status updates.
An ecommerce company needed to improve their customer support and service management processes, and they approached us. With our WSD solutions equipped their customer support team with AI-driven chatbots and automated ticket assignment. This led to faster resolutions with more customer satisfaction along with retention.
JavaScript
Python
C++
TypeScript
Java
GitHub Actions
Ansible
ServiceNow Integration
ServiceNow Flow Design
Selenium
AngularJS
ReactJS
Node.js
Bootstrap
Express.js
MySQL
Oracle DB
Microsoft SQL Server
MongoDB
PostgreSQL
Dealing with chaotic workflows can seem like a task but look no further! Our WSD solutions will fix everything.
Automation that handles everything and reduces manual errors so that your workplace can operate smoothly.
Employees can resolve any issues with the intuitive self-service portals instantly and that saves a lot of time. They stay satisfied whereas productivity also will boost.
Submitting requests is easy with AI-driven service requests which are then routed automatically. AI handles mundane tasks.
This lets you keep track of workplace IT assets as automation leads the way here. While also making sure you can take measures to minimize downtime.
It gets better as the workplace services can be customized according to employee role and needs. They are sure to get personalized experiences including IT support to facility management.
Teams can get access to uninterrupted services and keep your workplace running smoothly at all times. We provide round-the-clock support and monitoring with our WSD solutions.
Accomplish more in less time where features are designed to boost productivity.
Automate routine tasks and enhance workplace efficiency effortlessly with WSD solutions.
Stay ahead with actionable insights and real-time data to optimize operations.
Easily integrate WSD solutions with your existing systems and tools for smooth functionality.
Secure workplace operations with robust compliance protocols and cybersecurity features.
Customize WSD solutions to meet your organization's unique goals and requirements.
Our expertise spans across industries, earning the trust of businesses who turn to us to accelerate their digital transformation journey.
With our unmatched technical expertise and commitment to quality of work we’re confident we have the edge.
