Hero, a reputed global two-wheeeler manufacturer, faced challenges in managing its diverse operations efficiently. With operations including manufacturing, supply chain, distribution, and customer service, the need for an advanced Enterprise Resource Planning (ERP) solution became evident. The primary goal of ERP solution was to integrate and streamline processes allotted across various departments, providing real-time insights, optimizing resources, and enhancing overall operational efficiency.
Hero partnered with OrangeMantra for the development and implementation of a customized ERP solution to address the challenging business requirements.
Automotive
Enterprise Solutions
OrangeMantra’s business analysts started the project with initial discovery sessions and discussions with the business users. Based on the existing process and the improvement ideas from the users, we ideated a multi-functional portal with applications meant to fulfill the needs of different departments that ran different processes and operations. Further, our business analysts conducted team training at the client’s location as part of the solution’s implementation and roll-out.
Our team articulate the purpose of the ERP and the goals it aims to achieve. Identify the business needs and understand what competitors are implementing.
Design the user interface (UI) and user experience (UX) to meet client needs. Choose best color scheme, typography, and visual elements for ERP to align with the brand.
Code is developed for the ERP based on the technical specifications. Follow coding best practices and use Agile methodology for collaborative development.
Prepare the ERP for integration with client business by optimizing performance and security. In addition, monitor the ERP’s performance and user feedback.
With numerous processes and operations, the real challenge was to build separate applications that served different purposes yet worked in complete coordination. Another major challenge pertained to the size of the organization and the number of people it employed. The management team went on the hunt for a quality ERP solution that would meet their company’s custom needs. Client also required a system that would integrate well with their existing solution.
Hero supply chain involved several suppliers, making it difficult to track and manage inventory in an effective manner.
Lack of seamless communication between different internal departments like manufacturing units, distribution centers, and dealerships ended into delays and inefficiencies.
A comprehensive web portal to streamline the entire systems and processes of the organization. It includes Knowledge Management System, Document Collaboration System, Activity Tracker, Idea Sharing Application, and Visitor Management Application. The results were visible in all aspects including growth by 60% without additional labor resources. Reduction in maintenance costs more than 70% and improved internal and customer communications.
A tailored ERP solution was developed, including different modules like Supply Chain Management for streamlining inventory levels and streamline supplier relationships. Improving customer service and post-sales support.
Legacy systems were smoothly integrated into the new ERP, and data migration ensured fast transition. The step is focused towards minimizing downtime and eliminating disruptions to ongoing operations.
The ERP solution simplified processes, lowering manual intervention and automating routine jobs. This resulted in a major surge in operational efficiency across the supply chain, manufacturing, and distribution.
