In a quest to empower their sales team with unparalleled product knowledge, a leading car parts manufacturer partnered with OrangeMantra to develop an innovative Learning Chatbot. This virtual assistant, powered by cutting-edge technologies like artificial intelligence and machine learning, emerged as a next-gen solution for streamlining product training. The project aimed not just at disseminating information but at creating an engaging, interactive learning experience for the sales representatives.
Manufacturing
AI/IoT/Emerging Tech
After analyzing the problem statement, the OrangeMantra team worked through the learning chatbot architecture. Powered by AI, the chatbot understands questions and share immediate responses. Answers are available in the form of a video, a photograph, or even slides. This helped sales team to learn about the product without flipping catalogs.
The self-learning AI bot performs conversations as well. We designed the bot as a multilingual tool. To make user interactions simple, we integrated messengers as well. The training materials are encrypted for safety from unauthorized access.
We started with collaborative sessions with the client to understand the vision and scope of the learning chatbot.
The OrangeMantra team designed the chatbot architecture, integrating artificial intelligence for understanding and responding to user queries.
The learning chatbot was developed as a multilingual tool, enhancing accessibility and bringing personalized feel for a diverse sales team.
The chatbot holds capabilities to deliver responses not just in text but in multimedia formats such as videos, photographs, and slides.
The virtual teaching chatbot was only an idea, our client has no technical knowledge and team to actually build a bot. They needed a reliable technology partner who could undertake the idea, design, and product development. OrangeMantra has a strong portfolio of eLearning solutions and team of experienced AI/ML developers. With so many real benefits, OrangeMantra earned the client’s trust as a reputed software development services provider.
The client had a great vision but lacked the technical expertise and resources to bring the learning chatbot to life.
The client sought a professional technology partner capable to handle the end-to-end process, from conceptualization to chatbot development.
OrangeMantra delivered a unique chatbot by incorporating AI/ML expertise and strong software development skills. It helped our client provide in-depth product training for their sales teams resulting into a positive long-term business growth.
Excellent knowledge of the product helps a salesperson to quickly respond to customers queries to encourage them for buying. It also makes customers valued and feel they’re dealing with company reliable representatives.
Memorizing each and every detail of the product requires time and effort, and that’s where the learning chatbot helped. By presenting learning materials unconventionally, the bot makes the training part interesting and engaging for sales team. As a result, the details about the product they acquire is complete.
OrangeMantra build an advanced chatbot, incorporating AI/ML technologies, providing in-depth product training for the sales team.
The comprehensive product knowledge assisted the sales team, resulting in long-term business growth.
The outdated presentation of learning materials by the chatbot lowered the time and effort needed for salespersons to memorize product details.
