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Loan Repayment And Management App for Defaulters

Overview

Our client, wanted to help defaulters with a streamlined loan repayment mobile app. It became quickly obvious that user lack the relevant knowledge about their responsibilities and the loan repayment process. The client realized the need for a mobile app that will help to regulate the whole loan process with the loan agreement and repayment.

The objective of the app was to ease the loan payments for the defaulters who are not capable of paying their dues on time. The user signs up with the app and avails its services to pay the loans in small installments, while offering a nominal commission to the app. To ensure seamless and timely development of a mobile app, our client has selected OrangeMantra team as their partner of proven mobile payment expertise and technological innovation.

Industry

BFSI

Services

Digital Banking & Finance, Mobile Apps

Our Process

Our team started with requirement gathering since the clients itself was having their first experience with IT industry. We synced them with step by step development cycle, project workflow, techniques, approaches, business methodologies used. We also explained how our IT solutions work in parallel with the business models and more.

We used an agile approach to create the system with iterations of development, testing and feedback on every module to confirm that it worked properly when put together with the whole system. Our in-depth planning and research behind prototyping the model helped us to make it run in compliance with the norms of the government and banking institutions. Further, the approach ensured that the app did not operate just as a standalone app, but had an aptitude to piggyback ride with existing banking applications.

We followed different version controls and code repositories and some disaster management strategies to ensure that the app worked smoothly even under worst case scenarios. For ensuring the authenticity and security of the information, we used the secured hash algorithms and internet protocols for encryption/decryption. Our experts also tested it for sandbox and production environments.

1
Requirement Gathering

Our team initiated the project by conducting comprehensive requirement gathering sessions with the client. A detailed project plan helped to outline the development phases, milestones, and deliverable.

2
Agile Development

An agile development approach was implemented to ensure flexibility and adaptability throughout the project. The development process involved different phases of development, testing, and feedback to refine the app.

3
Testing & QA

Rigorous testing was performed, including sandbox and production environments. OrangeMantra’s QA team conducted thorough testing to ensure the app’s functionality, performance, and security met industry standards.

4
Deployment

The app was deployed in phased manner involving transfer of code from development environment to production environment. Document the deployment process, including setup instructions, configuration details, troubleshooting steps, and best practices.

The Problem

We were approached by a visionary entrepreneur, who wanted to give their audience a mobile app platform offering features to repay loan payments. There were several challenges involved: no doubt there were a lot of players claiming to construct a similar platform, the business model that aligned them with the revenue structure of the client was yet to be defined. The app was meant to facilitate the services and commissions to different stakeholders of the system, which was challenging. Since there were different third-party NBFCs and banks service APIs/SDKs involved, making them work under single umbrella architecture was a challenge. All have their own set of implementation and encryption protocols. Beyond these challenges, the overall structure of the app was to be made flexible and compatible.

Our Role

  • Requirement Gathering
  • Agile Development
  • Testing & QA
  • Deployment

Project Challenges

1.Security and Compliance

Security was the real challenge seeing the sensitive nature of financial transactions. Ensuring regulatory compliance and implementing robust security measures required rigorous testing and validation.

2.Deployment Complexity

Deploying the app ensuring minimal downtime and optimal performance was a challenge. Coordinating with IT teams for server setup, databases management, and network configurations added to the complexity of deployment.

Results

A streamlined and comprehensive mobile application was developed and approved from different NBFCs and the government financial department. It was liberalized to be used with bank’s internal systems and also emerged as a standalone competitor to the existing Loan disbursal companies.

Our partnership is constantly growing as our client continues to collaborate with new banks, e-wallet platforms, and merchant organizations. We have been providing integration solution with new partners’ systems, supporting the company in extending their presence. Satisfied with our work, our client has recently recommended OrangeMantra to another banking service provider as a reliable and capable IT partner.

1.Comprehensive Application

The app provided a user-friendly platform for cashless and secure online loan repayments, empowering users with financial responsibility.

2. Partnership Growth

Our partnership continued to grow, offering collaborations with new banks, e-wallet platforms, and merchant organizations.

3. Positive Client Feedback

The client received positive feedback on the launch of app as well as strengthened their position in the market and enhanced its reputation.

Our clients absolutely love us