Our client, Insee Cement, a leading Southeast Asian Manufacturing giant was looking for Digital Transformation to have a harmonized system that brought in global compliance for effortless business operations across countries. Having a massive global market base, the company was looking to improve process efficiency across sales, order, and service channels. The company envisioned to have a harmonized culture which included people, processes, and system.
Manufacturing
Enterprise Solutions, Process Transformation
We transformed their legacy-based manual operations into new-age, technically-enabled, and fast operative business structure. Using multi-tenant software architecture, we redefined the way the manufacturing giant manage different departments across countries. The system resulted into boundary-less structured data flow. The cloud-powered solution was built with the help of next-gen enterprise software development technology to gather crucial business data. It enabled a consistent user-experience in multiple areas of business operations including sales, order & customer service. Role & user based, layered, and secured authorized access with single sign-in (ADID) capability with no breach of sensitive data.
Our team identified the purpose and goals of multi-tenant software system. Understand the client requirements, key features to integrate, and desired outcomes. This helped us in streamline development process.
Developed the user interface of software application, including color schemes, features, and graphics. Flawless code bring the design to life and making the dashboard fast and streamline to navigate data.
Performed deep testing to identify and fix bugs, ensure cross-browser compatibility, and validate that all features operate as required. Tested the multi-tenant software with large date sets and screen sizes.
After deep analysis of multi-tenant software performance it is deployed for the client. The performance is monitored post-launch as well, addressing any issues promptly. Regular software update is done to maintain security.
The client was using legacy-based manual system for managing sales, order & customer-service. The client wanted a next-gen solution to streamline the existing services and wipe off the dependency of multiple software systems. They were looking to harmonize the entire business operation across different markets.
Software application enable businesses to provide valuable data on marketing insights, sales, preferences, and demographics. Without this data, Insee cement were missing opportunities to understand customers and tailor their services accordingly.
Without dashboard, tracking and analyzing the business effectiveness becomes challenging. Businesses may struggle to measure finances, risks, user engagement, and the return on investment.
The Manufacturing major was able to harmonize its processes across countries and departments. Using the multi-tenant software the company was able to manage product, inventory keeping, and customer service with better efficiency. Besides, boundary-less structured data flow ensured fast & hassle-free information sharing across departments. Replacement of business operations working in silos across countries with an empowered single line of control thus truly evolving into a global enterprise structure. It resulted in an overhaul of cross-border sales, order management, and customer service across markets.
Client was able to provide enhanced user experience to its employees with personalized settings, advanced features, and more. Users can seamlessly transition between devices, and preferences are synchronized across platforms.
Software solution offers scalability, allowing client to handle a growing number of departments and adapt to changing demands. It provides the flexibility to scale resources up or down based on usage patterns.
Overall input cost is reduced for physical storage, infrastructure, and on-premises data centers. This leads to cost savings for the client and allows them to focus on innovation rather than managing complex IT infrastructure.
