Overview

Our client is a global leader in electronic products. They create various electronic technologies and solutions for the consumer electronics market. Although the company already had a website for sellers, they wanted to develop a comprehensive dashboard to improve their business performance. To achieve this goal, they contacted Dashboard Experts India for a more advanced marketplace solution that would guarantee consistent product presentation and support sales and marketing efforts. The initial step was to create a more personalized experience while organizing their data internally.

Industry

Retail & FMCG

Services

Dashboards & Analytics

Our Process

Once we gathered all the necessary information from various sources, the Dashboard Experts India team defined the project’s boundaries to improve decision-making clarity. Our goal was to set up automated processes to monitor inventory levels, track orders, compare prices, calculate profits and losses, and evaluate product performance. We held several meetings to decide which features to include, design the dashboards, and ensure whether they were useful for the teams or not.

Requirement Analysis

We began by carefully examining what data the client needed from various sources. We wrote down all the details to have a record for later use.

Real-Time Analytics

Strong analytics tools let the client witness how sales, stock levels, and customer actions were doing at any moment. Predictive analytics also helped guess what people might want to buy.

User-Friendly Dashboard

We made a simple, personalized, and easy-to-understand dashboard that shows important numbers right away. Users could adjust the dashboard to see the information they care about most.

Mobile Accessibility

Knowing that people need to check things while they’re out, we created a version of the dashboard that works on phones, so important people can keep an eye on things from anywhere.

The Problem

Our client had offline supply chain processes to manage the retail business through wholesalers. With shifting end-user demands and market trends, the client focused on selling products on the e-commerce portal. But increasing business and constant rate fluctuations in e-commerce platforms, it became challenging to track all the online and offline orders, inventory & pricing updates. Ultimately, operations managers realized they needed a dashboard for a comprehensive overview of product prices and inventories.

Project Challenges

1. Supply Chain Incorporation

Combining the traditional supply chain with the online monitoring system was difficult because of the different ways the client runs their business.

2. Difficulty with Data

It was tough to handle and bring together information from both online and offline sources while creating the system.

Results

Our extensive experience in creating dashboard tools for online stores has helped us offer excellent services to a major international electronics company. The technology we used has already given them a strong foundation to enhance customer satisfaction and manage their supply chains better. The work of the Dashboard Experts India team will help our client optimize their business operations, improve their data management, and reduce unnecessary expenses caused by distorted internal systems. After the initial planning stage, our client gained a very clear understanding of the dashboard’s development plan and what comes next. Our successful partnership on this project has led to the start of several new projects for our client.

1. Improved Decision-Making

The client got a complete picture of their retail business, which helped them make better decisions for all parts of the company.

2. Better Inventory Management

Having up-to-date information on stock levels and buying patterns led to less extra stock and fewer times when items were out of stock, making the business run smoother.

3. Increased Sales

The system allowed the client to spot and take advantage of current trends, leading to more focused marketing plans that increased sales and made customers happier.

Digitally-Sound Retail Solution To Streamline Data & Workflows