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Driving Collaboration and Communication for a Leading Two-Wheeler Manufacturer with Custom Software Development

Project Highlights

Our client, a leading two-wheeler manufacturer, has an extensive presence across India and abroad. As a large organization, they have a vast employee base spread across the country. In the highly competitive automotive sector, effective internal communication and collaboration play a crucial role in success. Recognizing the need for a custom solution, the company aimed to enhance employee communication, streamline collaboration, and foster a culture of team bonding. OrangeMantra partnered with the client to develop a tailored software solution to meet their unique internal communication requirements.

challenge
Business Challenges

The client was experiencing multiple challenges as mentioned:

  • Fragmented Communication: The current communication process was fragmented, resulting into information silos and challenges in gathering crucial updates across departments.
  • Diverse Workforce: With teams operating for different departments, locations, and roles, ensuring effective communication and collaboration is a real concern for the client.
  • Outdated Collaboration Tools: Client dependency on outdated collaboration tools resulted into inefficiencies, with teams facing troubles to find relevant information and coordinate effectively.

    • Technology Solution

    To eliminate these challenges, OrangeMantra recommended custom software development aimed at creating a comprehensive employee internal communication platform.

  • Centralized Communication Hub: The addition of the centralized hub for internal communication helped with aggregating news, announcements, and updates in real-time. This removed information silos and guaranteed that employees across departments gets consistent and timely details.
  • Customized Channels: To serve the needs of different departments, the solution was integrated with customized channels. Each department can do discussions, updates, and collaboration in a transparent manner.
  • Document Management System: Our developers integrated DMS to organize and manage documents. It includes version control, access permissions, and collaborative editing features for improved knowledge sharing.
  • Real-time Messaging and Chat: Real-time messaging and chat features facilitated instant communication among employees. This helped with swift decision-making and reduced response times.
  • Event Calendar and Scheduling: Presence of event calendar helped employees to stay alert about upcoming meetings, events, and deadlines. Client can schedule meetings seamlessly and plan their activities effectively.
  • Mobile Accessibility: With importance of flexibility at back of the mind, the platform was designed to be mobile-responsive. Employees can participate in discussions from anywhere, enhancing overall accessibility.

    • Value Delivered

    The custom software development successfully addressed the communication and collaboration challenges faced by the client. By customizing software, the client not only improved operational efficiency but also fostered a collaborative work environment. The implementation of the new solution resulted in tangible benefits for the automobile brand.

  • Streamlined Communication: The centralized hub helped with transparent communication process by providing a single source of truth for updates, announcements, and information across the organization.
  • Enhanced Collaboration: Department-specific channels and collaborative features fostered teamwork and knowledge sharing culture, breaking down communication barriers.
  • Improved Efficiency: The addition of document management system led to increased efficiency in information retrieval and task execution, providing information on real-time basis.
  • Cultural Alignment: The platform played a vital role in reinforcing the client’s values and vision, creating a unified culture despite the geographical dispersion of its workforce.
  • Flexibility and Accessibility: Mobile accessibility ensured that employees could stay connected and engaged even when working remotely, contributing to increased flexibility and responsiveness.

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    Our Process

    To eliminate these challenges, OrangeMantra recommended custom software development aimed at creating a comprehensive employee internal communication platform.

  • Centralized Communication Hub: The addition of the centralized hub for internal communication helped with aggregating news, announcements, and updates in real-time. This removed information silos and guaranteed that employees across departments gets consistent and timely details.
  • Customized Channels: To serve the needs of different departments, the solution was integrated with customized channels. Each department can do discussions, updates, and collaboration in a transparent manner.
  • Document Management System: Our developers integrated DMS to organize and manage documents. It includes version control, access permissions, and collaborative editing features for improved knowledge sharing.
  • Real-time Messaging and Chat: Real-time messaging and chat features facilitated instant communication among employees. This helped with swift decision-making and reduced response times.
  • Event Calendar and Scheduling: Presence of event calendar helped employees to stay alert about upcoming meetings, events, and deadlines. Client can schedule meetings seamlessly and plan their activities effectively.
  • Mobile Accessibility: With importance of flexibility at back of the mind, the platform was designed to be mobile-responsive. Employees can participate in discussions from anywhere, enhancing overall accessibility.

    • The Problem

    The client was experiencing multiple challenges as mentioned:

  • Fragmented Communication: The current communication process was fragmented, resulting into information silos and challenges in gathering crucial updates across departments.
  • Diverse Workforce: With teams operating for different departments, locations, and roles, ensuring effective communication and collaboration is a real concern for the client.
  • Outdated Collaboration Tools: Client dependency on outdated collaboration tools resulted into inefficiencies, with teams facing troubles to find relevant information and coordinate effectively.