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Transforming Connectivity with Digital Payment Mobile App for Alepo Technologies

Overview

Our client, Alepo makes next-generation data opportunities a reality, creating advanced software solutions and services. This enable global communications service providers to accelerate revenue growth, market share, and business success on fixed and mobile broadband networks. They were looking for the successful implementation of a digital payment system for availing WiFi hotspot services. The objective was to bring personalized user experience, streamline payment methods, and promote a secure cashless environment. OrangeMantra was the right technology partner to build a digital payment mobile app for their business operations.

Industry

BFSI

Services

Digital Banking & Finance

Our Process

To address client challenges and meet market demands, OrangeMantra recommended to implement a digital payment mobile app for WiFi hotspot access.

1
User Class: User

Once login, the customer will get access to the home screen. The home screen is the app landing page giving the highlight of the project.

2
User Class: Affiliate

The Affiliate is the authenticated user who can manage vouchers, check Active/Inactive plans, and create/delete users, distribute vouchers to the customers. Admin provide them unique credentials to perform different activities. Upon successful login, the Affiliates will quickly access all the functionalities available.

3
User Class: Super Admin

The Super Admin is the authorized person who can manage the mobile app features, contents, and users. They have functionality to manage affiliates, customers, billing, and Hotspot Access points. They have the credentials to access the back-end portal provided by the Super Admin. Moreover dashboard can help to provide quick access to available data analytics reports.

4
Deployment

Next, deep testing of the application was done to ensure no performance issues occur after the deployment. Real-time support is provided for bringing personalized services for users.

The Problem

Such a large-scale bank required solid technological capabilities. Therefore, they started a process to develop a payment processing system and invited OrangeMantra to participate. Based on our immense experience developing payment solutions with a deep understanding of banking industry, our team designed a payment system architecture. Our payment system design prompted the bank’s executives to establish partnership as a reliable financial software development services provider.

Our Role

  • User Class
  • Affiliate Class
  • Super Admin
  • Deployment

Project Challenges

1.Security Concerns

Managing manual cash transactions at WiFi hotspots resulted users to several security risks like theft and fraud.

2.Operational Inefficiency

Manual hotspot location and cash transactions resulted in longer waiting times, hampering overall services.

Results

The successful implementation of a digital payment system for WiFi hotspot access was a game changer for the Alepo. The mobile app positioned them as a forward-thinking and customer-oriented service provider in the global connectivity market. The addition of loyalty programs and promotional offers led to improved ROI and customer retention rate.

1.Advanced Security

The availability of digital payments significantly reduced the possibility of theft and fraud related with the cash transactions.

2.Efficient Operations

The new system simplified the payment processes, ending into faster and more efficient services.

3.Personalized User Experience

The availability of a convenient and user-friendly interface allowed users to manage their accounts and payments flawlessly.

Our clients absolutely love us