Digital transformation is the process of using digital technologies to fundamentally change how businesses operate, deliver value to customers, and adapt to evolving market demands.
A retail company undergoes digital transformation by implementing e-commerce platforms, digital marketing strategies, and data analytics to enhance customer experiences and drive online sales growth.
Digital transformation involves the integration of digital technologies across all aspects of an organization, including business processes, operations, products customer interactions. It encompasses the adoption of cloud computing, data analytics, artificial intelligence, Internet of Things (IoT), automation, and other digital tools and platforms to drive innovation, agility, efficiency, and competitiveness. Digital transformation aims to create new business models, streamline workflows, improve decision-making, personalize customer experiences, and leverage data-driven insights for strategic growth and sustainability. It often requires cultural changes, organizational restructuring, and strategic investments in technology and talent.
Digital Transformation